Avaya Status · History · Incident #127291

RESOLVED

AXP Public | Intermittent Agent profile update errors and Login Issue for Newly Created Agents for Prod-uk

Minor · Started Feb 3, 2026 · 3:53 AM

Duration

3h 20m
Severity

Minor
Detection lead

—
User reports

—

Summary

AXP Public | Intermittent Agent profile update errors and Login Issue for Newly Created Agents for Prod-uk

Incident has been resolved.

Started

Feb 3, 2026 · 3:53 AM
Resolved

Feb 3, 2026 · 7:13 AM
Duration

3h 20m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Feb 3 · 3:53 AM Avaya

Some users may experience issues while updating their profiles or during new user login attempts.
◉

Monitoring
Feb 3 · 4:29 AM Avaya

A fix has been implemented and we are monitoring the results.
✓

Resolved
Feb 3 · 7:13 AM Avaya

Incident has been resolved.

Pattern

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