AXP Public | Prod-UK | Email Service Degradation (UK Datacenter)

Summary

AXP Public | Prod-UK | Email Service Degradation (UK Datacenter)

This incident has been resolved.

• Started

  Jan 26, 2026 · 7:04 AM

• Resolved

  Jan 26, 2026 · 11:31 AM

• Duration

  4h 27m

• Severity

  Minor

• ◐

  Investigating

  Jan 26 · 7:04 AM Avaya

  We are currently investigating reports of degraded email performance originating from our prod-UK datacenter. Users may experience increased latency or intermittent delays in message delivery. Our engineering team working on restoring full service.

• ◉

  Monitoring

  Jan 26 · 8:16 AM Avaya

  All Email systems are now functional we are closely monitoring the service for the next several hours to ensure continued stability. Thank you for your patience while we resolved this matter.

• ✓

  Resolved

  Jan 26 · 11:31 AM Avaya

  This incident has been resolved.