Increased latency on Search

Summary

Increased latency on Search

Elastic CPU returned to normal following mitigations, normal service resumed.

• Started

  Mar 17, 2026 · 4:15 PM

• Resolved

  Mar 18, 2026 · 9:35 AM

• Duration

  17h 19m

• Severity

  Minor

• ◐

  Investigating

  Mar 17 · 4:15 PM Beamery

  Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

• ◆

  Identified

  Mar 17 · 4:59 PM Beamery

  The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

• ◆

  Identified

  Mar 17 · 7:26 PM Beamery

  CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

• ◉

  Monitoring

  Mar 17 · 11:17 PM Beamery

  Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

• ✓

  Resolved

  Mar 18 · 9:35 AM Beamery

  Elastic CPU returned to normal following mitigations, normal service resumed.