Multiparser Outage

Summary

Multiparser Outage

On June 2, between 5:02 and 5:06 UTC, some users may have experienced issues accessing design previews in the editors and exporting HTML from JSON, and you might have seen elevated API error rates on the "message/html" endpoint or with the onSave() callback. The root cause was a brief outage of our Multiparser, the service that translates Beefree JSON into HTML. The team performed a system reboot and has implemented contingencies to prevent this from recurring while the root cause investigation is ongoing. The service is now stable, and we are continuing to monitor.

• Started

  Jun 2, 2026 · 1:45 AM

• Resolved

  Jun 2, 2026 · 1:45 AM

• Duration

  < 1m

• Severity

  None

• ✓

  Resolved

  Jun 2 · 1:45 AM BEE Plugin

  On June 2, between 5:02 and 5:06 UTC, some users may have experienced issues accessing design previews in the editors and exporting HTML from JSON, and you might have seen elevated API error rates on the "message/html" endpoint or with the onSave() callback. The root cause was a brief outage of our Multiparser, the service that translates Beefree JSON into HTML. The team performed a system reboot and has implemented contingencies to prevent this from recurring while the root cause investigation is ongoing. The service is now stable, and we are continuing to monitor.