Active Issue Alert – Luminate Online - #000696575

Minor · Started Oct 7, 2026 · 5:20 AM

Duration

2h 47m
Severity

Minor
Detection lead

—
User reports

—

Summary

Active Issue Alert – Luminate Online - #000696575

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started

Oct 7, 2026 · 5:20 AM
Resolved

Oct 7, 2026 · 8:08 AM
Duration

2h 47m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Oct 7 · 5:20 AM Blackbaud

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
◐

Investigating
Oct 7 · 7:40 AM Blackbaud

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
✓

Resolved
Oct 7 · 8:08 AM Blackbaud

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.