Botkeeper Status · History · Incident #11749

RESOLVED

Botkeeper Platform Login Issues

Minor · Started May 27, 2025 · 10:14 AM

Duration

6h 42m
Severity

Minor
Detection lead

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User reports

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Summary

Botkeeper Platform Login Issues

This incident has been resolved.

Started

May 27, 2025 · 10:14 AM
Resolved

May 27, 2025 · 4:56 PM
Duration

6h 42m
Severity

None

Event timeline

How this incident unfolded

◆

Identified
May 27 · 10:14 AM Botkeeper

Users are reporting issues logging in to the Botkeeper platform. A critical vendor integration is experiencing technical issues, which is currently impacting users' ability to access our platform. We are monitoring this incident closely and expect to become fully operational as soon as the vendor reaches a resolution.
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Monitoring
May 27 · 12:29 PM Botkeeper

The issue has been resolved with the vendor. We are continuing to monitor to ensure the system has fully recovered.
✓

Resolved
May 27 · 4:56 PM Botkeeper

This incident has been resolved.

Pattern

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