Botkeeper Status · History · Incident #11757

RESOLVED

Smart Connect Transaction Sync Delays Reported

Minor · Started Apr 17, 2024 · 11:02 AM

Duration

6h 32m
Severity

Minor
Detection lead

—
User reports

—

Summary

Smart Connect Transaction Sync Delays Reported

This incident has been resolved.

Started

Apr 17, 2024 · 11:02 AM
Resolved

Apr 17, 2024 · 5:34 PM
Duration

6h 32m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Apr 17 · 11:02 AM Botkeeper

Some customers have reported delays in transactions syncing from accounts in Smart Connect. Our team is investigating the issue and hopes to have a resolution shortly.
◉

Monitoring
Apr 17 · 2:20 PM Botkeeper

A fix has been implemented and we are monitoring the results.
✓

Resolved
Apr 17 · 5:34 PM Botkeeper

This incident has been resolved.

Pattern

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