Platform Availability Issues

Summary

Platform Availability Issues

This incident has been fully resolved.

• Started

  Jun 13, 2023 · 3:21 PM

• Resolved

  Jun 13, 2023 · 9:11 PM

• Duration

  5h 49m

• Severity

  Minor

• ◐

  Investigating

  Jun 13 · 3:21 PM Botkeeper

  Amazon Web Services, our hosting provider, is currently experiencing degraded performance with one of their core components, which is currently impacting users' ability to access our platform. We are monitoring this incident closely and expect to become fully operational as soon as AWS reaches a resolution.

• ◉

  Monitoring

  Jun 13 · 4:59 PM Botkeeper

  Amazon Web Services has restored services, and our Platform is now operational. We are continuing to monitor this incident closely with AWS Support until they determine it has been fully resolved.

• ✓

  Resolved

  Jun 13 · 9:11 PM Botkeeper

  This incident has been fully resolved.