AWS outage update

Summary

AWS outage update

This incident has been resolved.

• Started

  Oct 20, 2025 · 12:58 PM

• Resolved

  Oct 21, 2025 · 7:37 AM

• Duration

  18h 39m

• Severity

  Minor

• ◆

  Identified

  Oct 20 · 12:58 PM Broadvoice

  We are currently monitoring a widespread AWS outage that may be impacting the performance of some of our services. While our systems remain operational, customers may experience intermittent delays or degraded performance in certain areas. Our engineering team is actively working to mitigate any impact and is closely tracking AWS’s recovery efforts. We will provide updates as more information becomes available. We appreciate your patience and understanding.

• ◉

  Monitoring

  Oct 20 · 6:53 PM Broadvoice

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Oct 21 · 7:37 AM Broadvoice

  This incident has been resolved.