Broadvoice Status · History · Incident #127699

RESOLVED

The SMS service on B-Hive is currently experiencing some issues.

Minor · Started Jul 22, 2025 · 7:44 AM

  • Duration

    43m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

The SMS service on B-Hive is currently experiencing some issues.

All services are fully operational and stable.


  • Started

    Jul 22, 2025 · 7:44 AM

  • Resolved

    Jul 22, 2025 · 8:27 AM

  • Duration

    43m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 22 · 7:44 AM Broadvoice

    We're currently experiencing issues with the SMS service on B-Hive. Our engineering teams are working to resolve it as quickly as possible.

  • Identified

    Jul 22 · 7:55 AM Broadvoice

    The cause has been determined, and the engineering team is now in the process of fixing it.

  • Identified

    Jul 22 · 8:09 AM Broadvoice

    The resolution is in progress and will be ready soon.

  • Monitoring

    Jul 22 · 8:12 AM Broadvoice

    The issue has been resolved and the fix applied. We’re currently monitoring the service to ensure continued stability.

  • Resolved

    Jul 22 · 8:27 AM Broadvoice

    All services are fully operational and stable.

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