Merchandise at Move-In (Sitelink Integration)

Summary

Merchandise at Move-In (Sitelink Integration)

We are continuing to work on a fix for this issue.

• Started

  Sep 29, 2026 · 7:22 PM

• Status

  Identified

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Sep 29 · 7:22 PM CallPotential

  We are investigating an issue affecting merchandise sold during move-ins for accounts integrated with SiteLink. We understand this disruption impacts your daily business operations and move-in workflows. As a precautionary measure, our team has temporarily disabled Move-in Merchandise for all CRM SiteLink-integrated accounts while we actively investigate. Our engineering team is working urgently to identify the root cause, and we will provide another update as more information is avaiable.

• ◆

  Identified

  Sep 30 · 4:55 PM CallPotential

  We have identified the root cause of the SiteLink move-in merchandise issue, and a resolution plan is actively underway. Move-in merchandise will remain temporarily disabled until the fix is deployed and fully validated. We will provide updates as we learn more.

• ◆

  Identified

  Oct 1 · 3:09 PM CallPotential

  We are continuing to work on a fix for this issue.