Snowflake reporting issue

Summary

Snowflake reporting issue

The Snowflake reporting issue has been resolved. Thanks again for your patience.

• Started

  Jun 17, 2026 · 12:23 PM

• Resolved

  Jun 18, 2026 · 10:11 AM

• Duration

  21h 48m

• Severity

  Minor

• ◐

  Investigating

  Jun 17 · 12:23 PM CallPotential

  Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or within the Snowflake data share for clients who receive that data. Our team is actively investigating the issue and working to restore the missing data as quickly as possible. We will provide an update once the data refresh has been completed successfully

• ◆

  Identified

  Jun 17 · 12:24 PM CallPotential

  Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or within the Snowflake data share for clients who receive that data. Our team has identified a potential solution and is making the necessary changes. Once those changes have been tested, the team will rerun the refresh process. Unfortunately, this process can take up to 4 hours to complete, so the data will likely not be fully refreshed until later tonight. We will provide another update once the refresh has completed successfully.

• ◆

  Identified

  Jun 17 · 2:27 PM CallPotential

  Due to an issue with our nightly data refresh process, data from June 16, 2026, may be missing or incomplete when viewing in-app reports or within the Snowflake data share for clients who receive that data. Our team has identified a potential fix and is targeting resolution tonight. We expect the missing data to be updated when the nightly data refresh runs during its regularly scheduled time tonight. We will provide another update once the refresh has completed successfully.

• ✓

  Resolved

  Jun 18 · 10:11 AM CallPotential

  The Snowflake reporting issue has been resolved. Thanks again for your patience.