Caseware Cloud Status · History · Incident #11848

RESOLVED

Verity Service, Degraded Performance for Europe users

Minor · Started Aug 12, 2026 · 12:42 PM

Duration

35m
Severity

Minor
Detection lead

—
User reports

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Summary

Verity Service, Degraded Performance for Europe users

This incident has been resolved.

Started

Aug 12, 2026 · 12:42 PM
Resolved

Aug 12, 2026 · 1:18 PM
Duration

35m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Aug 12 · 12:42 PM Caseware Cloud

We are experiencing a Degraded Performance impacting Verity Service in Europe region(s). Our teams are actively investigating the issue, identifying the root cause, and implementing the necessary corrective actions. An update will be provided within the hour.
◆

Identified
Aug 12 · 12:55 PM Caseware Cloud

We are experiencing a Degraded Performance impacting Verity Service in Europe region(s). Our teams are actively investigating the issue, identifying the root cause, and implementing the necessary corrective actions. An update will be provided within the hour.
◉

Monitoring
Aug 12 · 1:08 PM Caseware Cloud

A fix has been implemented and we are monitoring the results.
✓

Resolved
Aug 12 · 1:18 PM Caseware Cloud

This incident has been resolved.

Pattern

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