Cisco Secure Email Threat Defense Status · History · Incident #62476

RESOLVED

Login Service Disruption

Critical · Started Jul 8, 2026 · 3:44 PM

  • Duration

    4h 31m

  • Severity

    Critical

  • Detection lead

    —

  • User reports

    —

Summary

Login Service Disruption

UI login functionality has returned to normal operation, and the service is stable. Thank you for your patience and understanding.


  • Started

    Jul 8, 2026 · 3:44 PM

  • Resolved

    Jul 8, 2026 · 8:15 PM

  • Duration

    4h 31m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Jul 8 · 3:44 PM Cisco Secure Email Threat Defense

    We are currently experiencing an issue with logging in to our UI. Our team is actively investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience

  • ◆

    Identified

    Jul 8 · 4:10 PM Cisco Secure Email Threat Defense

    Login functionality is recovering, and many users are now able to access the UI successfully. We are continuing to monitor the service as it returns to normal operation. Thank you for your patience.

  • ◆

    Identified

    Jul 8 · 4:31 PM Cisco Secure Email Threat Defense

    Login functionality continues to recover. We are closely monitoring the service as it returns to normal operation.

  • ✓

    Resolved

    Jul 8 · 8:15 PM Cisco Secure Email Threat Defense

    UI login functionality has returned to normal operation, and the service is stable. Thank you for your patience and understanding.

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