Service Degradation in North American Environment

Summary

Service Degradation in North American Environment

The issue causing delays in email processing for Secure Email Threat Defense has been resolved. Services are now operating normally. <b>We’re Here to Help</b> If you have any questions or need assistance, please contact our support team.

• Started

  Apr 2, 2026 · 7:17 PM

• Resolved

  Apr 2, 2026 · 8:24 PM

• Duration

  1h 6m

• Severity

  Minor

• ◐

  Investigating

  Apr 2 · 7:17 PM Cisco Secure Email Threat Defense

  Secure Email Threat Defense is experiencing a delay in email processing. We are working to address this issue and will post an update when it is resolved.

• ✓

  Resolved

  Apr 2 · 8:24 PM Cisco Secure Email Threat Defense

  The issue causing delays in email processing for Secure Email Threat Defense has been resolved. Services are now operating normally. <b>We’re Here to Help</b> If you have any questions or need assistance, please contact our support team.