Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)

Summary

Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)

This incident has been resolved.

• Started

  Aug 30, 2026 · 10:52 AM

• Resolved

  Sep 3, 2026 · 9:15 AM

• Duration

  3d 22h 23m

• Severity

  Minor

• ◆

  Identified

  Aug 30 · 10:52 AM Cloudways

  We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available.

• ◉

  Monitoring

  Aug 31 · 6:48 AM Cloudways

  The issue with adding new domains and DNS records in the DNS Made Easy add-on has been resolved. We are monitoring the add-on to ensure stability.

• ✓

  Resolved

  Sep 3 · 9:15 AM Cloudways

  This incident has been resolved.