Increased API Response Times and Email Send Delays

Summary

Increased API Response Times and Email Send Delays

Email send delays have resolved, as well, and system performance is back to normal.

• Started

  Jan 12, 2022 · 5:38 PM

• Resolved

  Jan 12, 2022 · 5:56 PM

• Duration

  18m

• Severity

  Minor

• ◐

  Investigating

  Jan 12 · 5:38 PM flexEngage

  We are currently experiencing an issue with higher-than-usual response times on our Receipts API service, as well as Receipts email send delays. Our engineers are investigating.

• ◉

  Monitoring

  Jan 12 · 5:47 PM flexEngage

  Both issues have been resolved and the team is monitoring. You may still experience email send delays while the email queue backlog is processed.

• ✓

  Resolved

  Jan 12 · 5:56 PM flexEngage

  Email send delays have resolved, as well, and system performance is back to normal.