flexEngage Status · History · Incident #63556

RESOLVED

Ecomm/flexTracker front-end app is unavailable for login

Major · Started Nov 3, 2021 · 7:36 PM

Duration

39m
Severity

Major
Detection lead

—
User reports

—

Summary

Ecomm/flexTracker front-end app is unavailable for login

This incident has been resolved.

Started

Nov 3, 2021 · 7:36 PM
Resolved

Nov 3, 2021 · 8:15 PM
Duration

39m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Nov 3 · 7:36 PM flexEngage

We are currently investigating this issue, which prevents all users from logging in to the ecommerce/flexTracker application. There is no expected impact on event/order ingest or email notifications.
◉

Monitoring
Nov 3 · 8:12 PM flexEngage

A fix has been implemented and we are monitoring the results.
✓

Resolved
Nov 3 · 8:15 PM flexEngage

This incident has been resolved.

Pattern

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