Hotjar Status · History · Incident #1293

RESOLVED

Investigating Issues with Interview Scheduling Timezones

Minor · Started Sep 11, 2025 · 11:04 AM

  • Duration

    4d 3h 17m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Investigating Issues with Interview Scheduling Timezones

This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.


  • Started

    Sep 11, 2025 · 11:04 AM

  • Resolved

    Sep 15, 2025 · 2:22 PM

  • Duration

    4d 3h 17m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 11 · 11:04 AM Hotjar

    Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause and will provide an update as soon as possible.

  • ✓

    Resolved

    Sep 15 · 2:22 PM Hotjar

    This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.

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