Hotjar Status · History · Incident #1293
RESOLVEDInvestigating Issues with Interview Scheduling Timezones
Minor · Started Sep 11, 2025 · 11:04 AM
Hotjar Status · History · Incident #1293
RESOLVEDMinor · Started Sep 11, 2025 · 11:04 AM
Duration
4d 3h 17m
Severity
Minor
Detection lead
—
User reports
—
Summary
This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.
Started
Sep 11, 2025 · 11:04 AM
Resolved
Sep 15, 2025 · 2:22 PM
Duration
4d 3h 17m
Severity
None
Event timeline
Investigating
Sep 11 · 11:04 AM HotjarInvestigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause and will provide an update as soon as possible.
Resolved
Sep 15 · 2:22 PM HotjarThis issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.
Pattern
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