Hotjar Status · History · Incident #1293

RESOLVED

Investigating Issues with Interview Scheduling Timezones

Minor · Started Sep 11, 2025 · 11:04 AM

  • Duration

    4d 3h 17m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Investigating Issues with Interview Scheduling Timezones

This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.


  • Started

    Sep 11, 2025 · 11:04 AM

  • Resolved

    Sep 15, 2025 · 2:22 PM

  • Duration

    4d 3h 17m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Sep 11 · 11:04 AM Hotjar

    Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause and will provide an update as soon as possible.

  • Resolved

    Sep 15 · 2:22 PM Hotjar

    This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.

Get alerted before the next Hotjar outage.

Pulsetic catches degradations minutes before vendors acknowledge them.

Start monitoring free
Hey there 👋  Friends from designmodo are here to help!