Degraded performance of Loom app

Summary

Degraded performance of Loom app

The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

• Started

  Apr 29, 2026 · 7:00 AM

• Resolved

  Apr 29, 2026 · 7:50 AM

• Duration

  50m

• Severity

  Minor

• ◐

  Investigating

  Apr 29 · 7:00 AM Loom

  We are investigating degraded performance issues affecting Loom's core functionalities - authentication, recording, viewing and editing looms. We will provide more details within the next hour.

• ✓

  Resolved

  Apr 29 · 7:50 AM Loom

  The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.