Loom Status · History · Incident #2359
RESOLVEDConfluence, Jira Mobile and Forge users may experience authentication issues
Minor · Started Feb 3, 2026 · 10:19 AM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Loom Status · History · Incident #2359
RESOLVEDMinor · Started Feb 3, 2026 · 10:19 AM
Duration
30m
Severity
Minor
Detection lead
—
User reports
—
Summary
Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.
Started
Feb 3, 2026 · 10:19 AM
Resolved
Feb 3, 2026 · 10:50 AM
Duration
30m
Severity
Minor
Event timeline
Investigating
Feb 3 · 10:19 AM LoomCustomers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
Investigating
Feb 3 · 10:24 AM LoomCustomers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
Resolved
Feb 3 · 10:50 AM LoomTeam has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.
Pattern
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