Delays in Atlas cluster management operations

Summary

Delays in Atlas cluster management operations

This incident has been resolved.

• Started

  Sep 30, 2026 · 6:51 PM

• Resolved

  Sep 30, 2026 · 9:02 PM

• Duration

  2h 10m

• Severity

  None

• ◐

  Investigating

  Sep 30 · 6:51 PM MongoDB Atlas

  We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

• ◆

  Identified

  Sep 30 · 7:01 PM MongoDB Atlas

  We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.

• ◉

  Monitoring

  Sep 30 · 7:26 PM MongoDB Atlas

  The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

• ✓

  Resolved

  Sep 30 · 9:02 PM MongoDB Atlas

  This incident has been resolved.