API and dashboard errors

Summary

API and dashboard errors

API and dashboard service is restored.

• Started

  Jul 17, 2026 · 4:41 PM

• Resolved

  Jul 17, 2026 · 5:09 PM

• Duration

  27m

• Severity

  Major

• ◐

  Investigating

  Jul 17 · 4:41 PM PlanetScale

  We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.

• ◆

  Identified

  Jul 17 · 4:49 PM PlanetScale

  We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.

• ◉

  Monitoring

  Jul 17 · 4:59 PM PlanetScale

  We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.

• ✓

  Resolved

  Jul 17 · 5:09 PM PlanetScale

  API and dashboard service is restored.