PlanetScale Status · History · Incident #5875

RESOLVED

Insights metrics underreporting

Major · Started Jul 24, 2026 · 2:41 PM

Duration

3h
Severity

Major
Detection lead

—
User reports

—

Summary

Insights metrics underreporting

The incident has been resolved.

Started

Jul 24, 2026 · 2:41 PM
Resolved

Jul 24, 2026 · 5:42 PM
Duration

3h
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Jul 24 · 2:41 PM PlanetScale

Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.
◉

Monitoring
Jul 24 · 5:04 PM PlanetScale

Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.
✓

Resolved
Jul 24 · 9:13 PM PlanetScale

The incident has been resolved.

Pattern

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