PlanetScale Status · History · Incident #6910

RESOLVED

Dashboard and API 500 errors for postgres databases

Major · Started Sep 2, 2026 · 4:34 PM

  • Duration

    10m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Dashboard and API 500 errors for postgres databases

The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.


  • Started

    Sep 2, 2026 · 4:34 PM

  • Resolved

    Sep 2, 2026 · 4:44 PM

  • Duration

    10m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Monitoring

    Sep 2 · 4:34 PM PlanetScale

    For postgres databases, API requests and the dashboard were returning 500 errors. We've deployed a fix.

  • Resolved

    Sep 2 · 4:44 PM PlanetScale

    The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.

Get alerted before the next PlanetScale outage.

Pulsetic catches degradations minutes before vendors acknowledge them.