Prisma Status · History · Incident #1565

RESOLVED

Degraded performance in US East

Minor · Started Mar 27, 2026 · 3:19 PM

  • Duration

    2h 6m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Degraded performance in US East

This incident has been resolved.


  • Started

    Mar 27, 2026 · 3:19 PM

  • Resolved

    Mar 27, 2026 · 5:25 PM

  • Duration

    2h 6m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Mar 27 · 3:19 PM Prisma

    Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: Currently unknown Workarounds: None identified

  • Identified

    Mar 27 · 3:23 PM Prisma

    Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: The cause has already been identified and we're implementing a fix. Workarounds: None identified

  • Monitoring

    Mar 27 · 3:34 PM Prisma

    A fix has been rolled out and US East is now operational. We're continuing to monitor.

  • Resolved

    Mar 27 · 5:25 PM Prisma

    This incident has been resolved.

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