Prisma Status · History · Incident #1565
RESOLVEDDegraded performance in US East
Minor · Started Mar 27, 2026 · 3:19 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
Prisma Status · History · Incident #1565
RESOLVEDMinor · Started Mar 27, 2026 · 3:19 PM
Duration
2h 6m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Mar 27, 2026 · 3:19 PM
Resolved
Mar 27, 2026 · 5:25 PM
Duration
2h 6m
Severity
Minor
Event timeline
Investigating
Mar 27 · 3:19 PM PrismaDescription: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: Currently unknown Workarounds: None identified
Identified
Mar 27 · 3:23 PM PrismaDescription: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: The cause has already been identified and we're implementing a fix. Workarounds: None identified
Monitoring
Mar 27 · 3:34 PM PrismaA fix has been rolled out and US East is now operational. We're continuing to monitor.
Resolved
Mar 27 · 5:25 PM PrismaThis incident has been resolved.
Pattern
Pulsetic catches degradations minutes before vendors acknowledge them.
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