QuickBooks Status · History · Incident #12416

RESOLVED

Quickbooks Online Latency Issue

Major · Started Aug 19, 2026 · 7:30 AM

  • Duration

    2h 23m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Quickbooks Online Latency Issue

Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.


  • Started

    Aug 19, 2026 · 7:30 AM

  • Resolved

    Aug 19, 2026 · 9:54 AM

  • Duration

    2h 23m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Aug 19 · 7:30 AM QuickBooks

    We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.

  • ◉

    Monitoring

    Aug 19 · 9:13 AM QuickBooks

    The latency issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

  • ✓

    Resolved

    Aug 19 · 9:54 AM QuickBooks

    Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

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