QuickBooks Status · History · Incident #12418
RESOLVEDHMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online
Minor · Started Aug 5, 2026 · 6:20 AM
QuickBooks Status · History · Incident #12418
RESOLVEDMinor · Started Aug 5, 2026 · 6:20 AM
Duration
4h 26m
Severity
Minor
Detection lead
—
User reports
—
Summary
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
Started
Aug 5, 2026 · 6:20 AM
Resolved
Aug 5, 2026 · 10:46 AM
Duration
4h 26m
Severity
Minor
Event timeline
Investigating
Aug 5 · 6:20 AM QuickBooksWe're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
Monitoring
Aug 5 · 10:33 AM QuickBooksHMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
Monitoring
Aug 5 · 10:33 AM QuickBooksWe are continuing to monitor for any further issues.
Monitoring
Aug 5 · 10:43 AM QuickBooksHMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
Monitoring
Aug 5 · 10:43 AM QuickBooksWe are continuing to monitor for any further issues.
Resolved
Aug 5 · 10:46 AM QuickBooksHMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
Pattern
Duplicate transactions affecting some Payroll and Payments customers
Sep 16, 2026 · 5h 31m
View incident →Some users may encounter issues when trying to Login to QuickBooks Online
Sep 1, 2026 · 7h 23m
View incident →Some QuickBooks users receive errors and are unable to view transactions when searching.
Aug 31, 2026 · 2h 3m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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