QuickBooks Status · History · Incident #12418

RESOLVED

HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

Minor · Started Aug 5, 2026 · 6:20 AM

  • Duration

    4h 26m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.


  • Started

    Aug 5, 2026 · 6:20 AM

  • Resolved

    Aug 5, 2026 · 10:46 AM

  • Duration

    4h 26m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 5 · 6:20 AM QuickBooks

    We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

  • Monitoring

    Aug 5 · 10:33 AM QuickBooks

    HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

  • Monitoring

    Aug 5 · 10:33 AM QuickBooks

    We are continuing to monitor for any further issues.

  • Monitoring

    Aug 5 · 10:43 AM QuickBooks

    HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

  • Monitoring

    Aug 5 · 10:43 AM QuickBooks

    We are continuing to monitor for any further issues.

  • Resolved

    Aug 5 · 10:46 AM QuickBooks

    HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

Get alerted before the next QuickBooks outage.

Pulsetic catches degradations minutes before vendors acknowledge them.