QuickBooks Status · History · Incident #12424

RESOLVED

QuickBooks Desktop Payroll updates returning Internet connection error

Minor · Started Jun 15, 2026 · 7:54 AM

  • Duration

    3h 24m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

QuickBooks Desktop Payroll updates returning Internet connection error

Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.


  • Started

    Jun 15, 2026 · 7:54 AM

  • Resolved

    Jun 15, 2026 · 11:18 AM

  • Duration

    3h 24m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jun 15 · 7:54 AM QuickBooks

    Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

  • Investigating

    Jun 15 · 9:45 AM QuickBooks

    We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

  • Monitoring

    Jun 15 · 9:47 AM QuickBooks

    A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  • Resolved

    Jun 15 · 11:18 AM QuickBooks

    Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

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