QuickBooks Status · History · Incident #12426

RESOLVED

QuickBooks Online Payroll - Intermittent Issue

Minor · Started May 12, 2026 · 12:49 PM

  • Duration

    1h 11m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

QuickBooks Online Payroll - Intermittent Issue

Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.


  • Started

    May 12, 2026 · 12:49 PM

  • Resolved

    May 12, 2026 · 2:00 PM

  • Duration

    1h 11m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    May 12 · 12:49 PM QuickBooks

    We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

  • Investigating

    May 12 · 1:14 PM QuickBooks

    We are continuing to investigate this issue.

  • Monitoring

    May 12 · 1:54 PM QuickBooks

    A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

  • Resolved

    May 12 · 2:00 PM QuickBooks

    Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

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