Render Status · History · Incident #149027

RESOLVED

Dashboard not updating in real time; Some Workflows SDK requests timing out

Minor · Started Oct 15, 2026 · 8:58 PM

  • Duration

    1h 35m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Dashboard not updating in real time; Some Workflows SDK requests timing out

This incident has been resolved.


  • Started

    Oct 15, 2026 · 8:58 PM

  • Resolved

    Oct 15, 2026 · 10:33 PM

  • Duration

    1h 35m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Oct 15 · 8:58 PM Render

    We've identified an issue with an upstream cloud provider that is affecting real-time updates on Render. Since approximately 19:10 UTC: - Dashboard: Deploy status, service events, and service and task run statuses may not update automatically. Refresh the page to see the current state. - SDK calls that wait for a task run to finish may fail with a 500 error after about 60 seconds. The task runs themselves keep running and complete normally. To check a task run's status, use GET /v1/task-runs/{taskRunId}. Deploys, running services, databases, and logs are not affected.

  • ◉

    Monitoring

    Oct 15 · 9:53 PM Render

    Our upstream provider has resolved the issue, and affected Render services have recovered. We’re continuing to monitor.

  • ✓

    Resolved

    Oct 16 · 1:12 AM Render

    This incident has been resolved.

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