Elevated 500 Errors Affecting Programmable Voice API

Minor · Started Oct 27, 2026 · 5:58 PM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

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Summary

Elevated 500 Errors Affecting Programmable Voice API

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Started

Oct 27, 2026 · 5:58 PM
Resolved

Oct 27, 2026 · 5:58 PM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Oct 27 · 5:58 PM SendGrid

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.