Some merchants encountering error messages within their admins

Summary

Some merchants encountering error messages within their admins

This incident has been resolved.

• Started

  May 22, 2026 · 6:38 AM

• Resolved

  May 22, 2026 · 7:05 AM

• Duration

  27m

• Severity

  Minor

• ◐

  Investigating

  May 22 · 6:38 AM Shopify

  Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.

• ◆

  Identified

  May 22 · 6:50 AM Shopify

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  May 22 · 6:56 AM Shopify

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  May 22 · 6:57 AM Shopify

  This issue has been resolved and is being monitored.

• ✓

  Resolved

  May 22 · 7:05 AM Shopify

  This incident has been resolved.