Shop Pay Installments has been temporarily disabled for US buyers

Summary

Shop Pay Installments has been temporarily disabled for US buyers

This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.

• Started

  Aug 14, 2026 · 11:27 AM

• Resolved

  Aug 14, 2026 · 11:48 AM

• Duration

  21m

• Severity

  Major

• ◐

  Investigating

  Aug 14 · 11:27 AM Shopify

  The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.

• ◉

  Monitoring

  Aug 14 · 11:41 AM Shopify

  Shop Pay Installments has been re-enabled, and we are monitoring that.

• ✓

  Resolved

  Aug 14 · 11:48 AM Shopify

  This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.