Twilio Status · History · Incident #145622

RESOLVED

SMS Delivery Delays from Twilio to Brisanet Brazil

Minor · Started Oct 7, 2026 · 5:04 AM

  • Duration

    58m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

SMS Delivery Delays from Twilio to Brisanet Brazil

The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.


  • Started

    Oct 7, 2026 · 5:04 AM

  • Resolved

    Oct 7, 2026 · 6:02 AM

  • Duration

    58m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 7 · 5:04 AM Twilio

    Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  • ◆

    Identified

    Oct 7 · 5:05 AM Twilio

    Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  • ◉

    Monitoring

    Oct 7 · 5:25 AM Twilio

    We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • ✓

    Resolved

    Oct 7 · 6:02 AM Twilio

    The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.

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