Twilio Status · History · Incident #145780

RESOLVED

SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States

Minor · Started Oct 7, 2026 · 8:09 AM

  • Duration

    7h 24m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States

The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.


  • Started

    Oct 7, 2026 · 8:09 AM

  • Resolved

    Oct 7, 2026 · 3:33 PM

  • Duration

    7h 24m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 7 · 8:09 AM Twilio

    Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  • ◆

    Identified

    Oct 7 · 8:41 AM Twilio

    Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  • ◆

    Identified

    Oct 7 · 9:44 AM Twilio

    Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  • ◉

    Monitoring

    Oct 7 · 11:40 AM Twilio

    We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • ◉

    Monitoring

    Oct 7 · 1:43 PM Twilio

    We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  • ✓

    Resolved

    Oct 7 · 3:33 PM Twilio

    The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.

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