Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Summary

Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.

• Started

  Oct 24, 2026 · 11:42 AM

• Status

  Investigating

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Oct 24 · 11:42 AM Twilio

  Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.

• ◐

  Investigating

  Oct 24 · 12:43 PM Twilio

  Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.

• ◐

  Investigating

  Oct 24 · 3:20 PM Twilio

  Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.