SMS Delivery Delays and Failures from Twilio to Turkcell Turkey

Summary

SMS Delivery Delays and Failures from Twilio to Turkcell Turkey

The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.

• Started

  Oct 27, 2026 · 4:39 AM

• Resolved

  Oct 27, 2026 · 6:18 AM

• Duration

  1h 38m

• Severity

  Minor

• ◐

  Investigating

  Oct 27 · 4:39 AM Twilio

  Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◆

  Identified

  Oct 27 · 4:53 AM Twilio

  Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◉

  Monitoring

  Oct 27 · 5:29 AM Twilio

  We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

• ✓

  Resolved

  Oct 27 · 6:18 AM Twilio

  The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.