AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

Summary

AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.

• Started

  Sep 7, 2026 · 1:49 AM

• Resolved

  Sep 7, 2026 · 4:16 AM

• Duration

  2h 26m

• Severity

  Major

• ◆

  Identified

  Sep 7 · 1:49 AM Xero

  We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time. We are monitoring ATO for updates and we'll update you as soon as we can.

• ◉

  Monitoring

  Sep 7 · 4:04 AM Xero

  The ATO has implemented a fix and we are currently monitoring the results.

• ✓

  Resolved

  Sep 7 · 4:16 AM Xero

  The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.