Xero Status · History · Incident #136938

RESOLVED

Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager

Major · Started Sep 15, 2026 · 3:29 AM

  • Duration

    15m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager

Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.


  • Started

    Sep 15, 2026 · 3:29 AM

  • Resolved

    Sep 15, 2026 · 3:45 AM

  • Duration

    15m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 15 · 3:29 AM Xero

    We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.

  • ◐

    Investigating

    Sep 15 · 3:38 AM Xero

    We are continuing to investigate this issue.

  • ◉

    Monitoring

    Sep 15 · 3:40 AM Xero

    Our team has implemented a fix and we are currently monitoring the results.

  • ✓

    Resolved

    Sep 15 · 3:45 AM Xero

    Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.

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