Degraded Performance: US Payroll (Powered by Gusto)

Summary

Degraded Performance: US Payroll (Powered by Gusto)

Gusto has resolved the issue.

• Started

  Oct 1, 2026 · 9:36 PM

• Resolved

  Oct 2, 2026 · 12:30 AM

• Duration

  2h 53m

• Severity

  Minor

• ◆

  Identified

  Oct 1 · 9:37 PM Xero

  We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.

• ◉

  Monitoring

  Oct 2 · 12:02 AM Xero

  Gusto has implemented a fix and we are currently monitoring the results.

• ✓

  Resolved

  Oct 2 · 12:30 AM Xero

  Gusto has resolved the issue.