Xero Status · History · Incident #154015

RESOLVED

Global: Xero - some customers may be experiencing intermittent errors in Xero.

Minor · Started Oct 26, 2026 · 11:08 PM

  • Duration

    2h 23m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Global: Xero - some customers may be experiencing intermittent errors in Xero.

Our team has resolved the issue impacting some customers are experiencing some intermittent errors in Xero. We apologise for any inconvenience this has caused. These errors related to intermittent network connectivity issues and our team has worked to restore service.


  • Started

    Oct 26, 2026 · 11:08 PM

  • Resolved

    Oct 27, 2026 · 1:32 AM

  • Duration

    2h 23m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Oct 26 · 11:08 PM Xero

    We're aware some customers are experiencing some intermittent errors in Xero. We've identified the cause of this issue and are taking action to correct it. We apologise for any inconvenience this is causing.

  • ◉

    Monitoring

    Oct 26 · 11:26 PM Xero

    Our team has implemented a fix and we are currently monitoring the results.

  • ✓

    Resolved

    Oct 27 · 1:32 AM Xero

    Our team has resolved the issue impacting some customers are experiencing some intermittent errors in Xero. We apologise for any inconvenience this has caused. These errors related to intermittent network connectivity issues and our team has worked to restore service.

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