Degraded Performance: US Payroll (Powered by Gusto)

Summary

Degraded Performance: US Payroll (Powered by Gusto)

Gusto has advised that they have resolved the issue.

• Started

  Sep 29, 2026 · 8:57 PM

• Resolved

  Sep 30, 2026 · 3:36 AM

• Duration

  6h 38m

• Severity

  Minor

• ◆

  Identified

  Sep 29 · 8:57 PM Xero

  We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.

• ◉

  Monitoring

  Sep 30 · 1:35 AM Xero

  Gusto has implemented a fix and we are currently monitoring the results.

• ✓

  Resolved

  Sep 30 · 3:36 AM Xero

  Gusto has advised that they have resolved the issue.