Xero Status · History · Incident #12851

RESOLVED

UK: Tax - MTD and VAT unavailable

Critical · Started Sep 2, 2026 · 2:05 PM

  • Duration

    3h 48m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

UK: Tax - MTD and VAT unavailable

HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.


  • Started

    Sep 2, 2026 · 2:05 PM

  • Resolved

    Sep 2, 2026 · 5:53 PM

  • Duration

    3h 48m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Sep 2 · 2:05 PM Xero

    HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority

  • Resolved

    Sep 2 · 5:53 PM Xero

    HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.

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