Global: Invoice Emails - some invoice, quote and statement emails may be delayed

Summary

Global: Invoice Emails - some invoice, quote and statement emails may be delayed

Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.

• Started

  Sep 1, 2026 · 3:41 AM

• Resolved

  Sep 1, 2026 · 7:05 AM

• Duration

  3h 23m

• Severity

  Minor

• ◐

  Investigating

  Sep 1 · 3:41 AM Xero

  We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.

• ◉

  Monitoring

  Sep 1 · 5:24 AM Xero

  Our team has implemented a fix and we are currently monitoring the results.

• ✓

  Resolved

  Sep 1 · 7:05 AM Xero

  Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.