Xero Status · History · Incident #140524

RESOLVED

UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)

Minor · Started Sep 23, 2026 · 1:16 PM

  • Duration

    1d 23h 36m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)

We have received confirmation from HMRC that the issues affecting submission status not updating in Xero for some customers has now been resolved.


  • Started

    Sep 23, 2026 · 1:16 PM

  • Resolved

    Sep 25, 2026 · 12:52 PM

  • Duration

    1d 23h 36m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 23 · 1:16 PM Xero

    We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.

  • ◉

    Monitoring

    Sep 24 · 10:05 AM Xero

    HMRC have confirmed that MTD IT and MTD VAT are now fully available. We are still experiencing some slowness with the status of Corporate Tax, Personal Tax, Partnership Tax and CIS filings updating in Xero and we are in ongoing contact with HMRC. You can check the status of these filings by logging into the HMRC services directly in the mean time.

  • ✓

    Resolved

    Sep 25 · 12:52 PM Xero

    We have received confirmation from HMRC that the issues affecting submission status not updating in Xero for some customers has now been resolved.

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