Xero Status · History · Incident #141730

RESOLVED

Global : Xero apps unavailable on Apple App Store

Minor · Started Sep 26, 2026 · 11:28 PM

  • Duration

    2h 10m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Global : Xero apps unavailable on Apple App Store

We can confirm that Apple App Stop listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc have all been restored. We apologise for any inconvenience caused.


  • Started

    Sep 26, 2026 · 11:28 PM

  • Resolved

    Sep 27, 2026 · 1:38 AM

  • Duration

    2h 10m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◆

    Identified

    Sep 26 · 11:28 PM Xero

    We're aware that the Apple App Store listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc apps are not currently accessible. We have taken action to resolve this and are in contact with Apple. Existing installations of these apps are unaffected. We apologise for any inconvenience caused.

  • ✓

    Resolved

    Sep 27 · 1:38 AM Xero

    We can confirm that Apple App Stop listings for the Xero apps Xero Accounting, Xero Me, Xero Projects, Xero Verify and Hubdoc have all been restored. We apologise for any inconvenience caused.

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