Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Summary

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

This incident has been resolved and the affected services have been restored.

• Started

  Sep 28, 2026 · 3:15 PM

• Resolved

  Sep 28, 2026 · 4:35 PM

• Duration

  1h 20m

• Severity

  Minor

• ◐

  Investigating

  Sep 28 · 3:15 PM Zoom

  We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◉

  Monitoring

  Sep 28 · 4:23 PM Zoom

  The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Sep 28 · 4:35 PM Zoom

  This incident has been resolved and the affected services have been restored.