Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Summary

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

This incident has been resolved.

• Started

  Oct 1, 2026 · 9:08 AM

• Resolved

  Oct 1, 2026 · 10:53 AM

• Duration

  1h 44m

• Severity

  None

• ◉

  Monitoring

  Oct 1 · 9:08 AM Zoom

  On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.

• ◉

  Monitoring

  Oct 1 · 9:49 AM Zoom

  On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.

• ✓

  Resolved

  Oct 1 · 10:53 AM Zoom

  This incident has been resolved.