Zoom Status · History · Incident #144453

RESOLVED

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Minor · Started Oct 4, 2026 · 1:05 AM

Duration

14m
Severity

Minor
Detection lead

—
User reports

—

Summary

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

This incident has been resolved and the affected services have been restored.

Started

Oct 4, 2026 · 1:05 AM
Resolved

Oct 4, 2026 · 1:20 AM
Duration

14m
Severity

None

Event timeline

How this incident unfolded

◉

Monitoring
Oct 4 · 1:05 AM Zoom

On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
✓

Resolved
Oct 4 · 1:20 AM Zoom

This incident has been resolved and the affected services have been restored.

Pattern

Other recent incidents

Browse full incident history →

Get an email when Zoom opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free